Terms of Service

1. Accepting these Terms

You accept these Terms when you click to accept them at sign-in, or when you use Finishwork after being asked to. If you’re accepting on behalf of a company, you’re confirming that you have authority to bind that company, and “you” means the company.

Everyone who signs in accepts for themselves as well. If we change these Terms in a way that matters, we’ll ask again at sign-in.

2. Finishwork is in beta

Finishwork is an invitation-only beta. There is no signup page: we create each account by hand, and we set your company up ourselves. The service is provided free of charge during the beta.

Because it is a beta, we make no promise about availability, and we may change, add, or remove features. We may suspend or end the beta, in whole or for your company, at any time. Where it’s practical, we’ll tell you first and give you a fair chance to get your documents out.

You should not treat Finishwork as your only copy of anything. Keep your own records of your estimates, your proposals, and your customers.

3. Your account

We create accounts; you don’t create your own. Keep your password to yourself, use accounts only for people at your company, and tell us promptly if you think someone else has got into your account.

You’re responsible for everything done through your accounts, including by people at your company that you’ve asked us to add.

4. Your content stays yours

Everything you put into Finishwork stays yours: your estimates, your proposals, your standard wording, your photos, your logo and brand, your customers’ details, and the reviews and quotes you add. We claim no ownership of any of it.

To run the service, you give us permission to store, copy, process, display, and transmit that content — including publishing a document at a share link when you create one, sending it by email when you ask us to, and rendering it as a PDF. That permission lasts as long as we hold the content, and it exists only to provide Finishwork to you.

You confirm that you have the right to give us that content. In particular:

• Photos are yours to use, or you have the photographer’s and the property owner’s permission to show them.
• Customer reviews and quotes are the customer’s actual words, and you have their permission to publish them. Finishwork records quotes verbatim and will not invent one, and it will not add a star rating that the customer didn’t give — don’t defeat that by typing in words a customer didn’t say.
• Licence numbers, classifications, certifications, insurance statements, warranties, and any badges or trade marks you show are accurate, current, and yours to display.
• You have the right to put your customers’ personal details — their names, addresses, phone numbers and email addresses — into the service, and to send them documents.

We may remove content that we reasonably believe breaks these Terms or the law, and we’ll tell you when we do.

5. Your documents are yours — and so is what they say

Finishwork transcribes and lays out; it does not decide what a job costs. Every price in a document comes from your estimate, verified against it, or from a person at your company who typed it. You are the author of every document you produce, and you are responsible for what it says.

That means, plainly:

• We do not check your prices, your measurements, your scope, your exclusions, your timelines, or your arithmetic. Read the document before you send it.
• A proposal made in Finishwork is pre-contract framing, not a contract. It carries no signature block by design, and it ends by promising your full contract. The agreement with your customer is yours to write and yours to sign.
• We are not a party to anything between you and your customer, and we take no side in a dispute between you.
• Nothing in Finishwork is legal, tax, insurance, accounting, or licensing advice.
• You are responsible for following the law that applies to your trade — contractor licensing rules, home-improvement contract requirements, advertising and consumer-protection rules, and anything else. Requirements differ by state and by job, and Finishwork does not check them for you.

6. How AI is used, and what it never does

Finishwork uses AI models to read what you upload and turn it into a document: transcribing an estimate, pulling your own words off your website or a past proposal, grouping line items, suggesting a heading, tidying a paragraph you wrote.

AI never originates a price and never invents a customer quote. Those are product rules, not settings. Anything a model could not verify against your source is flagged for you to accept or fix, and accepting it makes it yours.

To do this, the material you upload is sent to third-party model providers on our behalf — today through OpenRouter, which routes to providers including Google and Anthropic. By using the service, you agree to that processing. We do not train any model on your content. See the Privacy Notice for who receives what.

Model output can be wrong, incomplete, or oddly worded. Every suggestion is a draft for you to check. Reviewing a document before you send it is your job, and it is the only safeguard that actually works.

7. Share links

When you share a document, Finishwork publishes it at an unlisted web address. Unlisted is not secret: anyone who has the link can open it, and a customer can forward it. We ask search engines not to index share pages, but we can’t guarantee what a browser, an email provider, or a recipient does with a link.

Choose who gets a link accordingly, and switch a link off when a job is done.

8. Fair use of the service

Don’t use Finishwork to:

• break the law, or produce a document that misleads a customer;
• publish content you don’t have the right to publish, or that infringes someone’s copyright, trade mark, or privacy;
• claim a licence, certification, insurance, or warranty you don’t hold;
• upload malware, or try to break, probe, overload, or get around the security of the service;
• scrape it, resell access to it, or let anyone outside your company sign in;
• reverse engineer it, except where the law says you may.

9. Ending it

You can stop using Finishwork whenever you like, and ask us to close your account and delete your data. Write to us and we’ll do it.

We can suspend or close an account that breaks these Terms, or when we end the beta. Except where a serious breach or the law requires us to act immediately, we’ll give you reasonable notice and a fair chance to export your documents. After that, we may delete your content.

Sections 4 (the confirmations you gave us), 5, 10, 11, 12 and 15 survive the end of this agreement.

10. What it costs

Nothing, during the beta. If we ever decide to charge, we’ll tell you what the price is before it applies to you, and you can decline and stop using the service. We will not charge you for anything you haven’t agreed to pay for.

11. No warranty

Finishwork is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We don’t warrant that the service will be uninterrupted, error-free, or secure, that documents will render exactly as you expect on every device, that email will arrive, or that anything a model produces will be accurate or complete.

12. Limit of our liability

To the fullest extent the law allows, neither we nor our suppliers are liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost business, lost jobs or bids, loss of goodwill, or lost or corrupted data — even if we were told such damages were possible.

Our total liability to you for all claims arising out of or relating to Finishwork is limited to the greater of the amount you paid us in the twelve months before the claim, or one hundred US dollars ($100). During the beta, you pay us nothing, and you should read that limit accordingly.

Some states don’t allow the exclusion of certain warranties or the limitation of certain damages. Where that’s the case, the exclusions and limits above apply to you only as far as that state’s law allows, and nothing here limits liability for fraud, gross negligence, or wilful misconduct.

13. Covering us for your side of it

You’ll defend and cover us against claims, damages, and reasonable costs (including legal fees) brought by a third party — including one of your customers — arising from the content you put into Finishwork, the documents you produce and send, the work you contract for or perform, or your breach of these Terms.

14. Changes to these Terms

We may update these Terms. The effective date at the top of this page shows the current version, and every version is published here. If a change matters, we’ll ask you to accept the new version the next time you sign in; if it doesn’t, continuing to use Finishwork is your acceptance.

15. California law, and where disputes go

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

You and we agree that any dispute arising out of or relating to these Terms or to Finishwork will be brought only in the state or federal courts located in California, and each of us consents to their jurisdiction. Either of us may still seek an injunction anywhere to protect intellectual property or confidential information.

Before filing anything, please write to us. Almost everything is quicker to fix by email.

16. The rest

• These Terms and the Privacy Notice are the whole agreement between us about Finishwork, and they replace anything said before.
• If a part of these Terms is unenforceable, the rest still stands.
• Not enforcing something once doesn’t waive it.
• You can’t transfer this agreement without our written consent. We may transfer it to a successor of our business.
• We’re independent companies. Nothing here makes either of us the other’s partner, employee, agent, or joint venturer.
• Your customers are not parties to this agreement and get no rights under it.
• We’ll send notices to the email address on your account; send yours to the address below.
• Neither of us is liable for a failure caused by something genuinely outside our control.

17. Talk to us

Cresalto LLC, a California limited liability company. For anything about these Terms, including notices, write to paul@cresalto.com.